Question 1

How do credits work?

Accepted Answer

Each plan comes with a monthly credit allowance. You spend 1 credit to reveal a trainer's contact details. Once revealed, the contact stays unlocked for you forever — even after your plan ends. Unused credits don't roll over month-to-month.

Question 2

Is there a commission on hires?

Accepted Answer

Never. Unlike recruiters, we don't charge a placement fee. You pay a flat monthly subscription, reveal contacts you want, and hire directly.

Question 3

What if I run out of credits?

Accepted Answer

You can upgrade your plan at any time — the new credits are added immediately. Or wait until next month's renewal.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your subscription page; access continues until the end of your billing cycle.

Question 5

Are the trainers verified?

Accepted Answer

All trainers complete profile setup and we manually review certifications for trainers on Elite and Pro plans (look for the verified badge). Free-tier trainers are not pre-verified.

Question 6

Is The Super Trainer free for trainers?

Accepted Answer

Yes — creating a profile and being discoverable on the platform is 100% free, forever. We make money from gym subscriptions, not from trainers.

Question 7

How do I apply to jobs?

Accepted Answer

Browse the open roles on /jobs and click Apply on any job that looks right. Applying is free for Elite and Pro trainers. Free-tier trainers can browse jobs but need to upgrade to apply.

Question 8

What does the verified badge mean?

Accepted Answer

It means we've reviewed your certifications and confirmed you're a credentialed professional. Verified profiles get more views and reveals.

Question 9

Why aren't I getting contact reveals?

Accepted Answer

Make sure your profile is 100% complete with photo, specializations, salary range, availability, and bio. Pro trainers appear first in search results.

Questions, answered.

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